Terms & conditions

 

Consumer Contracts Regulations 2013 offers the following cancellation rights

Purchases from Shellbuynow are protected by the Consumer Contract Regulations 2013 which give you the right to cancel the purchase within 14 days after the day you receive the item.

Please note that you are entitled to cancel your purchase if you wish so, provided that you exercise your right no longer than 14 days after the day you received the goods.

If you wish to exercise your right of cancellation, you are obliged to retain possession of the goods and take reasonable care of them.

To exercise the right of cancellation, you must inform us of your decision to cancel the order you wish by phone or via email address.


Email: Pedro@shellbuynow.com 

Phone: +44 7833512314 or +44 2380770070

Return Address:

Pedro Goncalves

Shellbuynow,LTD

33 Parkside Avenue

Southampton, SO16 9AF

United Kingdom

 

Returning items

If you've changed your mind about keeping your purchase, please return it in its original condition and you should return the goods to us at your cost within 14 days of a cancellation and we will refund to you (by the method been used to pay for the original transaction)- the full amount in relation to goods to which cancellation rights apply. This includes the cost of delivery. We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. We will make the reimbursement no later than 2 days after the day we receive back from you any goods supplied.

Postage and packaging

All domestic and international purchases will be dispatch within 24 hours from Mon-Fri after receiving cleared payment. Delivery times may vary, especially during peak periods.

All items will be pack securely to avoid damage in traffic.

Domestic dispatch: England, Wales , Scotland, North Ireland   

£4.60

Fix price for single or multiple purchases

Standard delivery post by Royal Mail 1st Class Track & Sign with estimated delivery within 24 hours.

 

International dispatch: Worldwide (193 countries)

£9.50

Fix price for single or multiple purchases

 International delivery post by Royal Mail tracked with estimated delivery within 4 to 5 working days.

Security

We will never ask you to send any personal details via email. If we require such details, for security reasons we will ask you to contact us by phone. If you will ever receive an email claiming to be from shellbuynow requesting this kind of information, please do not respond to it, but do let us know.

 

Payments by PayPal only

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